What is the CHANCE CARD?
The CHANCE CARD allows customers to have another 1 in 5 chance to win by scanning the code into the app. For more information visit https://maccasplay.com.au.
What is the Monopoly at Macca's App?
The Monopoly at Macca's App allows customers to scan, stash and redeem their Monopoly tickets on their smartphone device. For more information visit https://maccasplay.com.au.
Is the App free?
Yes, you can download the Monopoly at Macca's App free of charge from the App Store or Google Play.
I signed up using the App, will the tickets in my account still be saved?
Yes, using your MyMacca's login you can scan, stash and redeem all your game tickets on the App or on our promotions website (https://maccasplay.com.au).
How do I obtain a game board?
Download the Monopoly at Macca's App and scan your tickets onto the virtual gameboard, ask a crew member from any McDonald's's restaurant, or print your own version from https://maccasplay.com.au.
How can I Sign Up?
Download the Monopoly at Macca's App through the App Store or Google Play or visit https://maccasplay.com.au and select the ‘Sign Up’ tab.
What is the Chest?
The Chest is a feature in the Monopoly at Macca’s App. To open and unlock the Chest, you need to scan or win property tickets. For every 5 property tickets scanned, you will have the opportunity to open the Chest for a chance to win an extra prize! Property tickets are counted based on the number of properties over the whole duration of the campaign. There are no combos or specific colours required. Every property counts regardless of whether it's scanned or it was won through a Chance game.
Do I need to allow Monopoly at Macca’s App to send me push notifications?
Keep push notifications on so you're always up to date with the Monopoly at Macca's app.
How do I obtain my game tickets?
Grab a game ticket from any of the eligible products.
Please ask one of our crew members for the mini game flyer or visit https://maccasplay.com.au for the full list of eligible products.
How do I play?
Purchase one (1) or more eligible products from a McDonald's’s restaurant while eligible products are available for sale in that McDonald's’s restaurant; and carefully remove the game ticket attached as directed on the game ticket, peel to reveal a promotional message – either an INSTANT WIN message, Collect-to-Win message or CHANCE CARD message.
Do I have to Sign Up to participate in the promotion?
While food prizes can be redeemed at any Australian McDonald's’s restaurant. The redemption of Non-Food prizes and entry into the Second Chance Draw requires you to download the Monopoly at Macca's App or sign up and create a Monopoly game account by using your mymacca’s account details.
Do I need to retain my game ticket in order to claim a prize?
Yes, it is important that you keep your game ticket/s as you will require them to make a prize claim in the 2019 Monopoly at Macca's’s promotion. All major prize winners are subject to verification by the Promoter.
Can I transfer, sell, swap or trade my game ticket?
No. Unfortunately, a game ticket cannot be transferred by you, to any other person, whether by gift, sale or otherwise. A game ticket that has been transferred is invalid and therefore, a prize claim that includes any game ticket that has been transferred is invalid.
How do I redeem Food prizes?
To redeem your Instant Win Food prize using the app, click 'REDEEM' then tap on the prize you'd like to receive. You’re able to redeem your prize using the mymacca’s app, or alternatively you can redeem in restaurant by clicking “REDEEM NOW”. This will generate a QR code to use at one of our kiosks or front counter. Game tickets found on eligible products will be available to purchase between 00:01 AEST on 4 September 2019 and 23:59 AEDT on 5 November 2019.
How do I redeem Non-Food or Collect-to-Win prizes?
These prizes cannot be claimed at McDonald's's restaurants. Entrants must register and claim on the Monopoly at Macca's App or visit promotional website https://maccasplay.com.au and follow the claim form process.
What happens if I can not redeem the prize in the restaurant in time?
If you cannot redeem your ticket in a restaurant in time, you can redeem it through mymacca’s app until the promotion ends.
Can I redeem Food prizes through mymacca’s app?
Yes, you can redeem food prizes through mymacca’s app by using a valid mymacca’s registration login.
What happens to my game ticket if I do not make a prize claim during the promotional period?
Instant win Non-Food and Collect-to-Win prizes that are not claimed within the promotional period will be forfeited.
Can I use my unique ticket code to submit more than one claim?
No. Unfortunately, a unique ticket code cannot be used to submit more than one claim.
Who can participate in the Monopoly promotion?
The promotion is open to Australian residents aged 14 years and older as at the time of entry. If you are aged less than 18 years old, you must obtain the consent of your parent or legal guardian to enter the promotion.
What happens with the details I provide?
Your details will be used for the administration of this promotion only.
If you opted for receiving information, promotions and offers from McDonald's while downloading or creating your mymacca's account, your details may also be used to contact you.
What are the dates of the promotion?
Promotion starts at 00:01 AEST on 4 September 2019 and ends at 23:59 AEDT on 5 November 2019
Where do I find my unique ticket code?
Your unique ticket code is a 12-digit alphanumeric code located inside the game ticket, just underneath the prize details.
What are the Instant Win Food prizes?
What are the Instant Win Non-Food prizes?
What are the Collect-to-Win prizes?
Can I swap my prize for something else?
No. Unfortunately, prizes are not transferable or exchangeable and cannot be taken as cash. Prizes must be taken as offered and cannot be varied.
If I am a prize Winner, how will I be notified?
Upon revealing the message on their Instant Win Food and Non-Food game ticket, customers will be able to redeem instantly. Each winner of a Non-Food or Collect-to-Win prize will be notified via phone or email after submitting a claim form in the Monopoly at Macca's App or the promotional website https://maccasplay.com.au.
When must I submit my claim for my prize?
All prize claims must be received during the promotional period: 00:01 AEST on 4 September 2019 and at 23:59 AEDT on 5 November 2019
Do I have to Sign Up to participate in the promotion?
While food prizes can be redeemed at any Australian McDonald's’s restaurant, the redemption of Non-Food prizes and entry into the Second Chance Draw requires you to sign up through the Monopoly at Macca's App or through the promotional website https://maccasplay.com.au.